It is not by accident that Global Automotive Consultants (GAC) has become the recognized premier fixed operation company in Canada. Our success has been achieved through hands on experience in the industry and in achieving proven results, working with both manufacturers and franchised dealerships. Our reputation in the automotive industry has been acquired not by following market trends but by leading the industry in meeting challenges of the future. Valuable knowledge has been gained by visiting dealerships operating in India, Thailand, New Zealand, Australia and the United Kingdom. This has given GAC the edge as it continues to operate in a global market place.
GAC have been published in:
Canadian Auto Dealer Magazine
United States Dealer Magazine
European Trade Magazines
GAC have had the opportunity to share our industry leading perspective on Fixed Operation with the following groups:
New Car Dealers Association of BC
Motor Dealers Association of Alberta
Saskatchewan Automobile Dealer Association
New Brunswick Automobile Dealers Association
Nova Scotia Automobile Dealers Association
Prince Edward Island Automobile Association
Automobile Dealers Association of Newfoundland & Labrador
Various Performance 20 Groups
General Motors Dealer Association
Canadian Automotive Institute
General Motors of Canada
Hyundai Auto Canada
Mazda Canada
Jim has over thirty five years of world wide automotive experience gained by working on three continents. Europe, Africa and North America and is a Fellow of the Institute of Automotive Management. He commenced his career with a five year apprenticeship as an automotive technician and quickly progressed to Forman, Service Advisor and Service Manager. Jim has also worked extensively with the manufacturing segment of the industry and held positions as Zone Service Manager, District Parts and Service Manager, Regional Sales Manager and Market Representative franchising new dealers. This unique career experience together with enthusiasm and drive keeps Jim focused on the leading edge of our business and has earned him a reputation of being a very effective, knowledgeable, no nonsense fixed operation facilitator and in store consultant.
Jim is currently working with a number of companies both in Canada and Europe, he is a strong proponent of building a one on one relationship between the customer and mechanic and is a firm believer the automotive service business can still be very profitable if we are prepared to make necessary changes to stay in the game.
James Jr. was born with engine oil running through his veins. He started his interest in the automotive industry at a very early age while visiting dealerships with his father. James believes that before you can walk into a dealership as a consultant or trainer and expect people to take you seriously you have to have walked in their shoes first. James has certainly done that; he started his career on the lubrication rack, and then moved on to become a technician. James, then worked in car sales for a short period of time just to get that front end experience, but his main passion has always been with the service industry. James spent time as a Service Advisor before becoming a Service Manager, which as planned, rounded out his hands on experience.
James is known for his passion and enthusiasm towards fixed operations, his team building abilities, and his clear direction on how to increase gross margins and hours per work order, decrease expenses and drive bottom line numbers.