What are Dealers saying about Global Automotive Consultants?

Ray Cullens Chevrolet:

Global Automotive Consultants' in house program focused on working with our service advisors and brought instant measurable results. Our hours per work order increased and the one item work orders decreased dramatically. We sold so many power steering flushes in one day that we ran out of power steering fluid, and we did it by effectively asking for the business. With this performance driven program, our customers receive the maintenance they need to protect their investment and we have one of the strongest months on record.

Jeff Orendorff
Service Manager

City Buick Chevrolet Cadillac GMC:

Using Global Automotive Consultants' increased sales instantly and the improvements have been maintained. This in house program not only works, but the return on the investment has been amazing. The focus is on selling legitimate maintenance to our customers and stop leaving money on the table. "We win and our customer wins."

Michael Carmichael
General Manager

Oak-Land Ford Lincoln:

Global Automotive Consultants has significantly improved our Fast Lane sales. You can not make money by doing simple oil changes all day. We slowed down our process, and were able to recommend and sell all the services that go along with an oil change; fluid flushes, filters, etc. They also brought tools that we used to show customers condition of fluids that helped not only our Customer but also our employees understand why it was necessary to perform these services. I would recommend GAC to any service department that is looking to increase their bottom line.

Gerry Manning
Service Manager

AUTOLINE Toyota:

I would like to take some time to extend my gratitude for your help. You have helped us generate revenue, service our clients and, most importantly, given back my advisors the confidence and passion we had lost. We have, amazingly, increased our hours per RO from 0.9 to 1.4 in just a few short weeks and the numbers keep getting better!

Andrew Alek
Service Manager

Niagara Motors Ltd:

Thank you for your practical insights on great opportunities in our service department to make things run smoother and more profitably.

David Dick Jr.
Dealer

Georgetown Toyota:

Thank you Ralph. The increases we've seen were instant, the processes were easy to implement and the staff embraced the change. Our dealership would recommend GAC to anyone looking to streamline their service department and increase their profitability. I look at it now like I couldn't afford not to work with this company!

Kevin Wood
Dealer

Jim Bell

Jim has over thirty five years of world wide automotive experience gained by working on three continents. Europe, Africa and North America and is a Fellow of the Institute of Automotive Management. He commenced his career with a five year apprenticeship as an automotive technician and quickly progressed to Forman, Service Advisor and Service Manager. Jim has also worked extensively with the manufacturing segment of the industry and held positions as Zone Service Manager, District Parts and Service Manager, Regional Sales Manager and Market Representative franchising new dealers. This unique career experience together with enthusiasm and drive keeps Jim focused on the leading edge of our business and has earned him a reputation of being a very effective, knowledgeable, no nonsense fixed operation facilitator and in store consultant.

Jim is currently working with a number of companies both in Canada and Europe, he is a strong proponent of building a one on one relationship between the customer and mechanic and is a firm believer the automotive service business can still be very profitable if we are prepared to make necessary changes to stay in the game.

James Bell Jr.

James Jr. was born with engine oil running through his veins. He started his interest in the automotive industry at a very early age while visiting dealerships with his father. James believes that before you can walk into a dealership as a consultant or trainer and expect people to take you seriously you have to have walked in their shoes first. James has certainly done that; he started his career on the lubrication rack, and then moved on to become a technician. James, then worked in car sales for a short period of time just to get that front end experience, but his main passion has always been with the service industry. James spent time as a Service Advisor before becoming a Service Manager, which as planned, rounded out his hands on experience.

James is known for his passion and enthusiasm towards fixed operations, his team building abilities, and his clear direction on how to increase gross margins and hours per work order, decrease expenses and drive bottom line numbers.